Role Summary
The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals to promote the safe and effective use of JOURNAVX, a novel selective inhibitor of NaV1.8 in acute pain. The TBM serves as a field representative within the community setting and collaborates with Pain Territory Account Managers who manage hospital/health system volume, access, and targeted physicians within their networks.
Responsibilities
- Establishes meaningful and professional relationships with assigned physicians with the goal of building awareness and driving adoption of JOURNAVX.
- Develops and maintains expertise on the product’s clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients.
- Develops a deep understanding of assigned physicians, territory & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers & barriers.
- Implements and maintains strategic territory business plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape while supporting the PTAM led account engagement strategy within hospital settings.
- Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations.
- Collaborates compliantly with other field team members and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
- Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders.
Qualifications
- Required: 5+ years of experience in biotech sales; product launch experience is highly desired.
- Preferred: Product launch experience in acute pain and successfully engaging with diverse physicians.
- Preferred: Experience effectively engaging with retail pharmacies to ensure stocking and managed care pull through.
- Required: Experience with pulling through the implementation of inpatient formularies, protocols, pathways, and order sets.
- Required: Ability to understand the nuances of patient treatment in the geography, including care coordination, patient referral patterns, and influence networks.
- Required: Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM.
- Required: Experience working in a highly matrixed environment.
- Required: Bachelor’s degree.
Education
Additional Requirements
- Employee will be required to establish certain customer credentials and requirements, including successful completion of trainings, background screens, drug testing and vaccinations.
- Must live and work within the territory; may need to live within a reasonable distance to a major airport depending on geography and work requirements.
- Valid driver’s license and in good standing.
- Travel by car or airplane up to 80% of the time and work after hours as required by business needs.
- 10-30% of overnight travel may be required depending on territory.