Pain Territory Business Manager, Charleston, WV

Role Summary

Pain Territory Business Manager (TBM) for Charleston, WV. Establishes and maintains relationships with Health Care Professionals to promote the safe and effective use of JOURNAVX, a novel selective NaV1.8 inhibitor for acute pain. Reports to a Regional Field Leader and serves as a field representative within the community setting, collaborating with Pain Territory Account Managers (PTAMs) who manage hospital/health system volume, access, and targeted physicians within their networks.

Responsibilities

• Establishes meaningful and professional relationships with assigned physicians to build awareness and drive adoption of JOURNAVX.
• Develops and maintains expertise on the product’s clinical attributes and patient unmet need; educates healthcare professionals on product use in appropriate patients.
• Develops deep understanding of physicians, territory & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers & barriers.
• Implements and maintains strategic territory business plans to identify opportunities and patient-focused solutions for growth, supporting PTAM-led account engagement in hospital settings.
• Drives sales performance and ensures forecasts and budgets meet or exceed territory expectations.
• Collaborates with other field team members and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
• Role models ethics and integrity to support a culture of compliance and earn trust with external stakeholders.

Qualifications

• Required: 5+ years of experience in biotech sales; product launch experience is highly desired.
• Preferred: Product launch experience in acute pain and engagement with diverse physicians.
• Required: Experience engaging with retail pharmacies to ensure stocking and managed care pull-through.
• Required: Experience with implementing inpatient formularies, protocols, pathways, and order sets.
• Required: Ability to understand nuances of patient treatment in the geography, including care coordination, patient referral patterns, and influence networks.
• Required: Proficiency with IT capabilities to support business needs, including Veeva CRM.
• Required: Experience working in a highly matrixed environment.
• Required: Bachelor’s degree.

Additional Requirements

• Employee must establish customer credentials and may need successful completion of trainings, background screens, drug testing, and vaccinations.
• Must live and work within the territory; may need to reside within a reasonable distance to a major airport.
• Valid driver’s license and in good standing.
• Travel by car or airplane up to 80% of the time; may work after hours as required by business needs.
• 10–30% overnight travel may be required depending on territory.