Role Summary
The Pain Territory Business Manager (TBM) establishes and maintains relationships with health care professionals to promote the safe and effective use of JOURNAVX. The TBM reports to a Regional Field Leader and serves as a field representative within the community setting, collaborating with Pain Territory Account Managers to drive hospital/health system volume, access, and targeted physicians within their territory.
Responsibilities
- Establishes meaningful and professional relationships with assigned physicians to build awareness and drive adoption of JOURNAVX.
- Develops and maintains expertise on the product’s clinical attributes and patient unmet need; educates healthcare professionals on product use in appropriate patients.
- Gains deep understanding of physicians, territory & market dynamics, stakeholder mapping, decision maker relationships, patient protocols, referral networks, access, and drivers & barriers.
- Implements and maintains strategic territory business plans to identify opportunities and patient-focused solutions for growth, supporting PTAM-led account engagement in hospital settings.
- Drives sales performance and ensures forecasts and budgets meet or exceed territory expectations.
- Collaborates with field team members and HQ colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
Qualifications
- Required: 5+ years of biotech sales experience; product launch experience is highly desired.
- Preferred: Product launch experience in acute pain and engagement with diverse physicians.
- Required: Experience engaging with retail pharmacies to ensure stocking and managed care pull-through.
- Required: Experience implementing inpatient formularies, protocols, pathways, and order sets.
- Required: Ability to understand nuances of patient treatment in the geography, including care coordination, referral patterns, and influence networks.
- Required: Proficiency with IT tools to support business needs, including Veeva CRM.
- Required: Experience working in a highly matrixed environment.
- Required: Bachelor’s degree.
Skills
- Stakeholder relationship management
- Healthcare market access and payer dynamics
- Strategic planning and territory management
- Cross-functional collaboration
- Ethics and compliance in field-based roles
Education
Additional Requirements
- Employee must complete trainings, background screens, drug testing, and vaccinations as required.
- Must live and work within the territory; may need to live within reasonable distance to a major airport.
- Valid driver’s license and in good standing.
- Travel by car or airplane up to 80% of the time and work after hours as needed.
- 10–30% overnight travel may be required depending on territory.