Ops/SRE -Principal Engineer

Role Summary

The Principal Engineer of Connectivity Service Management is a senior technical leader responsible for ensuring the stability, performance, and security of GSK’s global network infrastructure. This role involves leading complex network projects, providing expert-level troubleshooting, and guiding the Network Operations team in best practices and advanced network solutions.

Responsibilities

• Serve as the technical authority for network operations, providing guidance on complex network issues and solutions.
• Support and provide feedback in the design, implementation, and maintenance of high-performance, resilient network infrastructures.
• Mentor and develop network engineers, fostering a culture of continuous learning and technical excellence.
• Oversee the day-to-day operations of GSK’s global network, ensuring optimal performance and availability.
• Conduct advanced troubleshooting and root cause analysis of network incidents and problems.
• Aid in the continual improvement of network management and monitoring tools to ensure proactive identification and resolution of issues.
• Maintain robust network security measures to protect against threats and vulnerabilities.
• Ensure network operations comply with relevant security policies, standards, and regulatory requirements.
• Conduct regular security assessments, audits, and penetration tests, addressing any identified risks.
• Stay current with emerging network technologies and industry trends, recommending and implementing innovative solutions.
• Drive continuous improvement initiatives to enhance network performance, reliability, and security.
• Develop and enforce network policies, procedures, and best practices.
• Manage relationships with network service providers, hardware vendors, and other external partners.
• Collaborate with business units, IT teams, and stakeholders to understand and meet network requirements.
• Communicate network performance, issues, and initiatives to stakeholders at various levels of the organization.

Qualifications

• Required: Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree preferred.
• Required: 10+ years of experience in network engineering and operations, 5+ years in a senior or lead role.
• Required: Knowledge of network infrastructure, protocols, and technologies, including Cisco, Juniper, Palo Alto, and others.
• Required: Experience in network security principles and practices.
• Required: Experience with network design, implementation, and troubleshooting.
• Preferred: Five years of experience in the pharmaceutical industry, with a solid understanding of its technological trends.
• Preferred: Excellent leadership, communication, and interpersonal skills.
• Preferred: Strong analytical and problem-solving abilities.
• Preferred: Ability to work effectively in a fast-paced, dynamic environment.
• Preferred: Passionate about enhancing the customer experience.
• Preferred: Experienced in initiating and delivering large-scale operational programs.
• Preferred: Skilled in operating systems and database administration.
• Preferred: Proficient in agile delivery methodologies.
• Preferred: Experienced in the DevOps operational model.