Operations Coordinator 1

Role: Manage execution of customer service contract processes, ensuring accurate data entry, timely billing, and contract integrity. Responsibilities: oversee contract additions, deletions, and modifications; support field teams and customers via phone and email; resolve invoicing disputes; drive process improvements; ensure compliance with quality, privacy, and environmental policies. Requirements: associate degree in Business, Finance, Marketing, or related field with 1+ year customer service experience, or high school diploma with 5+ years experience; proficiency in Microsoft Office, especially Excel; strong customer focus, communication skills, and ability to work under pressure. HighValue: customer service in a biopharma environment, possibly related to healthcare equipment or services; process management, data accuracy, billing, and contractual compliance; exposure to quality, privacy, and safety standards. WorkSetup: not specified, relocation assistance provided.