Opcenter Solutions Principal Engineer

Role Summary

We are seeking an experienced Team Leader for the Opcenter Solutions Principal Engineer role to coordinate multinational technical resources on the MedTech Opcenter Manufacturing Systems Platform (MSP) program on the Siemens Opcenter platform. The position encompasses software deployment, development and operations (DevOps) across globally located manufacturing sites and requires leadership of system support teams. This remote role is available to candidates in the United States and demands strong leadership and a track record of delivering complex technical solutions in a regulated manufacturing environment.

Responsibilities

• Team Leadership & Coordination
  • Lead and mentor a global team of support and development engineers.
  • Lead the design process for the implementation of new solutions.
  • Coordinate cross-functional efforts during critical downtime events and system escalations.
• Operations Management
  • Oversee the lifecycle of incident tickets, ensuring timely resolution and root cause analysis.
  • Lead response efforts for critical system outages and downtime events.
  • Develop, implement, and maintain system monitoring tools and dashboards.
  • Analyze system performance data to identify trends and areas for improvement.
• Project Delivery
  • Lead squad engineers to build and maintain software, translating user stories from the backlog into a working solution, using modern design patterns and architectural principles.
  • Drive testing and deployment of Opcenter software solutions, including sufficient automated testing to ensure solution quality.
  • Work with other Lead Engineers and squad members to manage risks and solve, escalate, and track cross-squad dependencies and impediments.
  • Evaluate vendor proposals, challenging costs, and time estimates, and ensuring design and architecture fit.
  • Drive automation and standardization across support workflows.
• Stakeholder Communication
  • Provide regular updates to leadership and stakeholders on system health and incident status and during the project delivery cycle.
  • Document and communicate lessons learned from major incidents and outages.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field.
• 5+ years of experience in solutions engineering, or IT operations in Supply Chain/Manufacturing Systems.
• Experience with MES platforms, preferably Siemens Opcenter.
• Proven ability to lead teams and manage complex technical issues under pressure.
• Excellent communication and problem-solving skills.
• Experience in a matrixed environment and leading support teams.
• Experience in GxP systems, Computer System Validation and support of FDA regulated systems.
• Strong interpersonal skills.
• Excellent communication, networking, and influencing skills across management and organizational levels.

Skills

• Leadership and team management
• Effective communication and stakeholder management
• Problem-solving and analytical thinking
• Interpersonal skills and ability to operate in a matrixed environment
• Familiarity with MES platforms, preferably Siemens Opcenter