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Opcenter Solutions Principal Engineer

Johnson & Johnson
Remote
United States
$100,000 - $172,500 USD yearly
Operations

Role Summary

Opcenter Solutions Principal Engineer. This remote role in the US leads the multinational technical resources for the MedTech Opcenter Manufacturing Systems Platform (MSP) on the Siemens Opcenter/Camstar stack. The role involves software deployment, development and operations (DevOps) across globally located manufacturing sites, coordinating design and delivery of new solutions and leading system support teams.

Responsibilities

  • Team Leadership & Coordination
    • Lead and mentor a global team of support and development engineers.
    • Lead the design process for the implementation of new solutions.
    • Coordinate cross-functional efforts during critical downtime events and system escalations.
  • Operations Management
    • Oversee the lifecycle of incident tickets, ensuring timely resolution and root cause analysis.
    • Lead response efforts for critical system outages and downtime events.
    • Develop, implement, and maintain system monitoring tools and dashboards.
    • Analyze system performance data to identify trends and areas for improvement.
  • Project Delivery
    • Lead squad engineers to build and maintain software, translating user stories from the backlog into a working solution, using modern design patterns and architectural principles.
    • Drive testing and deployment of Opcenter software solutions, including sufficient automated testing to ensure solution quality.
    • Work with other Lead Engineers and squad members to manage risks and solve, escalate, and track cross-squad dependencies and impediments.
    • Evaluate vendor proposals, challenging costs, and time estimates, and ensuring design and architecture fit.
    • Drive automation and standardization across support workflows.
  • Stakeholder Communication
    • Provide regular updates to leadership and stakeholders on system health and incident status and during the project delivery cycle.
    • Document and communicate lessons learned from major incidents and outages.

Qualifications

  • 5+ years of experience in solutions engineering, or IT operations in Supply Chain/Manufacturing Systems required.
  • Experience with MES platforms, preferably Siemens Opcenter required.
  • Proven ability to lead teams and manage complex technical issues under pressure.
  • Excellent communication and problem-solving skills.
  • Experience in a matrixed environment and leading support teams is required.
  • Experience in GxP systems, Computer System Validation and support of FDA regulated systems is required.
  • Strong interpersonal skills required.
  • Excellent communication, networking, and influencing skills including the ability to manage across all management and organizational levels.

Education

  • Bachelor’s degree in Engineering, Computer Science, or related field.