Role Summary
Opcenter Solutions Principal Engineer. This remote role in the US leads the multinational technical resources for the MedTech Opcenter Manufacturing Systems Platform (MSP) on the Siemens Opcenter/Camstar stack. The role involves software deployment, development and operations (DevOps) across globally located manufacturing sites, coordinating design and delivery of new solutions and leading system support teams.
Responsibilities
- Team Leadership & Coordination
- Lead and mentor a global team of support and development engineers.
- Lead the design process for the implementation of new solutions.
- Coordinate cross-functional efforts during critical downtime events and system escalations.
- Operations Management
- Oversee the lifecycle of incident tickets, ensuring timely resolution and root cause analysis.
- Lead response efforts for critical system outages and downtime events.
- Develop, implement, and maintain system monitoring tools and dashboards.
- Analyze system performance data to identify trends and areas for improvement.
- Project Delivery
- Lead squad engineers to build and maintain software, translating user stories from the backlog into a working solution, using modern design patterns and architectural principles.
- Drive testing and deployment of Opcenter software solutions, including sufficient automated testing to ensure solution quality.
- Work with other Lead Engineers and squad members to manage risks and solve, escalate, and track cross-squad dependencies and impediments.
- Evaluate vendor proposals, challenging costs, and time estimates, and ensuring design and architecture fit.
- Drive automation and standardization across support workflows.
- Stakeholder Communication
- Provide regular updates to leadership and stakeholders on system health and incident status and during the project delivery cycle.
- Document and communicate lessons learned from major incidents and outages.
Qualifications
- 5+ years of experience in solutions engineering, or IT operations in Supply Chain/Manufacturing Systems required.
- Experience with MES platforms, preferably Siemens Opcenter required.
- Proven ability to lead teams and manage complex technical issues under pressure.
- Excellent communication and problem-solving skills.
- Experience in a matrixed environment and leading support teams is required.
- Experience in GxP systems, Computer System Validation and support of FDA regulated systems is required.
- Strong interpersonal skills required.
- Excellent communication, networking, and influencing skills including the ability to manage across all management and organizational levels.
Education
- Bachelorβs degree in Engineering, Computer Science, or related field.