Role Summary
This is a field-based and remote opportunity supporting key accounts in Orlando, Daytona, Melbourne and the surrounding geography. The Oncology Sales Specialist will handle delivering sales performance and promoting product(s) within the oncology, hematology or rare disease portfolio of Novartis Pharmaceuticals Corporation, one of the largest pharmaceutical companies in the world and a pioneer in oncology. You will have a deep level of commercial insight who are curious, life-long learners, lead among their peers, proactively and continuously aspire to serve customer needs, and readily adopt digital tools to couple customer and data insights to improve sales opportunities in competitive markets.
Responsibilities
- Collaborate cross functionally in each geography as ONE team, while demonstrating influential leadership amongst peers and internal partners to build and achieve shared goals.
- Display an elevated level of self-awareness, a passion for learning, an ability to inspire those around you, a willingness to challenge the status-quo and embrace change to optimize execution.
- Embody a high-level of confidence to deliver messages in a clear and compelling way to customers, optimally handle objections, and close every call with a commitment to action to inspire changes in behavior.
- Continuously demonstrate deep understanding of territory market landscape, competitors, market segments / dynamics, product, clinical data, and anticipate environmental changes and challenges to optimize execution.
- Develop and execute a call-plan to achieve goals and improve access and sales opportunities, while promoting a highly technical and innovative product portfolio to a sophisticated audience.
- Strong understanding of the local healthcare system landscape, EMRs, pathways, and PA-claims processing and embody an account management mentality with the ability to develop and execute account level plans.
- Comfort in using sales data reporting tools to understand trends and coupling with customer insights to identify territory and customer growth opportunities in a constantly evolving environment.
- Demonstrated use of social media platforms to capture customer insights to drive tactical execution and improve customer experience.
- Strong agility to move between non-digital to digital settings, and strategic use of non-personal tools to deliver customized customer experiences.
Qualifications
- Required: Bachelor's degree from a 4-year college or university.
- Required: Experience (last 5 years) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.
- Required: Strong ability to collaborate, work cross-functionally within a matrix environment, can communicate clinical product information, has a validated track-record of consistent high-performance, and is proficient in navigating and successfully selling to large accounts and key customer segments.
- Required: Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to champion an environment that promotes ethical behavior and compliance with company policies & laws.
- Required: Residence within territory, or within a reasonable daily commuting distance of 50 miles from the territory border.
Skills
- Analytical abilities and a self-starter mindset to seek out and apply information.
- Ability to collaborate and work cross-functionally within a matrix environment.
- Ability to communicate clinical product information clearly to customers.
- Proficiency in using sales data reporting tools and leveraging customer insights.
- Experience using social media platforms to capture customer insights and drive tactical execution.
- Ability to translate insights into customized customer experiences across digital and non-digital settings.
Additional Requirements
- Travel 60-80% over a broad geography; ability to drive and/or fly within the territory.
- Must have a valid driverโs license.
- Driving is an essential function of this role.