Oncology Disease Account Lead- Malignant Hematology - Charlotte

Role Summary

This is a field-based and remote opportunity supporting key accounts in Charlotte, Raleigh, Winston-Salem, Greensboro and the surrounding geography. The Oncology Disease Account Lead focuses on oncology within large, sophisticated accounts that have a variety of key customers, communicating with medical experts and HCPs to expand product use, increase market share, and position the product to generate demand in compliance with policies. The role involves creating, coordinating, and implementing an account-focused commercial business plan to achieve brand goals and align with brand priorities for the assigned disease state, and using digital tools to deliver an impactful experience for key stakeholders.

Responsibilities

• Drive demand and impact decision-making of Medical Experts (ME) and all essential HCPs, by challenging existing approaches to treatment and compliantly influencing how the ME/HCP views Novartis products and positioning against competitors to drive product demand.
• Identify and connect with Medical Expert networks and smoothly direct HCP needs to other Novartis partners; all interaction and coordination are to be done in accordance with policies and procedures.
• Create, manage, and implement account-focused strategic business plans that align with the disease state's commercial strategy, tailor strategies to customer needs, provide feedback to marketing about the competitive environment, and adapt plans to complex institutional relationships.
• Collaborate with cross-functional partners to deliver a consistent “One Novartis” experience and propose solutions that address patient care within the account.
• Understand the account payor mix and resolve product access issues such as buy-and-bill, billing and coding, and policy updates; know when to address issues directly or refer to partners.
• Switch between channels and use digital tools for virtual engagement to meet customer needs, leveraging digital resources to improve patient and customer experiences.
• Be familiar with current and future digital marketing and sales platforms, connect with customers, and use sales data to identify growth opportunities in the territory and customer segments.
• Use business analytics, market and clinical knowledge to identify opportunities and trends to promote the product portfolio and increase sales.

Qualifications

• Required: Bachelor’s degree from a four-year college or university.
• Required: 5+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams, including experience in other complex sales environments where field leadership and customer engagement are central to success.
• Required: 3+ years of experience in a specialty sales role with leadership skills in managing sophisticated accounts (including large academic centers), launching products in complex markets/institutions, creating and sharing account business plans, and addressing access and reimbursement challenges.
• Required: 1+ year of hematology, oncology, or rare disease experience.
• Required: Proficiency in payer dynamics, distribution, and reimbursement channels, with strong analytical and decision-making capabilities to analyze data and adjust strategy.
• Required: Residence within the territory, or within a reasonable commuting distance (about 100 miles from the territory border); ability to travel 60-80% and drive and/or fly within the territory; valid driver’s license.
• Preferred: 3+ years’ experience in hematology, oncology, or rare disease.
• Preferred: Account management experience and current experience within the same local market.