Oncology Disease Account Lead- Malignant Hematology - Charlotte

Role Summary

This field-based and remote role supports key accounts in Charlotte, Raleigh, Winston-Salem, Greensboro and the surrounding geography. The Oncology Disease Account Lead focuses on oncology within large, sophisticated accounts, engaging Medical Experts and relevant HCPs to expand product use, increase market share, and position the product to generate demand in compliance with company policies. The role involves creating, coordinating, and implementing an account-focused commercial business plan aligned with brand priorities for the assigned disease state, and using both face-to-face interactions and digital tools to deliver impactful experiences for key stakeholders.

Responsibilities

• Drive demand and impact decision-making of Medical Experts and essential HCPs by challenging the current approach to treatment and positioning products to appropriately drive demand, in compliance with policies.
• Identify and connect with Medical Expert networks and smoothly direct HCP needs to other Novartis partners.
• Create, manage, and implement account-focused strategic business plans that reach account-specific goals aligned with the disease state's commercial strategy, tailoring plans to customer needs to improve patient care and providing feedback on the competitive environment.
• Collaborate with cross-functional partners to deliver a consistent “One Novartis” experience, leveraging staff and resources to meet customer needs related to patient care.
• Understand the account payor mix and resolve common product access issues such as buy-and-bill, billing and coding, and policy updates; determine when to handle issues or refer to partners.
• Utilize multiple channels and digital tools for virtual engagement, including virtual HCP interactions and digital resources to enhance patient and customer experiences and increase comfort with digital platforms.
• Be familiar with current and future digital platforms for marketing and sales that connect with customers and use sales data reporting to analyze trends and identify opportunities for growth across territory and customer segments.
• Apply business analytics, market, therapy, competitor, and clinical knowledge to identify opportunities, strengths, and trends to promote the product portfolio and increase sales.

Qualifications

• Required: Bachelor’s degree from a 4-year college or university.
• Required: 5+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from other complex sales environments are welcome if strong field leadership and customer engagement are central to success.
• Required: 3+ years of experience in a specialty sales role with proven leadership skills in managing sophisticated accounts (including large academic centers), and experience launching products in markets/institutions with multiple partners, creating and sharing account business plans, communicating effectively with various local and national partners, understanding complicated dynamics and partners within institutions beyond prescribers, addressing access and reimbursement challenges, identifying referral patterns and operating accordingly.
• Required: 1+ year of hematology, oncology, or rare disease experience.
• Required: Proficiency in payer dynamics, distribution, and reimbursement channels, with strong analytical and decision-making capabilities, with the ability to analyze data for insights and adjust strategy.
• Required: Residence within territory, or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
• Preferred: 3+ years’ experience of hematology, oncology, or rare disease experience.
• Preferred: Account management and current experience within the same local market.

Additional Requirements

• Driving is an essential function of this role.