Oncology Disease Account Lead- Malignant Hematology - Charlotte

Role Summary

Field-based and remote opportunity supporting key oncology accounts in Charlotte, Raleigh, Winston-Salem, Greensboro and the surrounding geography. The role focuses on oncology within large, sophisticated accounts, engaging medical experts and HCPs to expand product use, increase market share, and properly position the product to generate demand. You will create, coordinate, and implement an account-focused commercial business plan aligned with brand priorities and use digital resources to deliver an impactful experience for key stakeholders.

Responsibilities

• Drive demand and impact decision-making of Medical Experts and essential HCPs by challenging existing treatment approaches and positioning our products to appropriately drive product demand.
• Identify and connect with Medical Expert networks and direct HCP needs to other Novartis partners, in accordance with policies.
• Create, manage, and implement account-focused strategic business plans that align with the disease state's commercial strategy and adapt plans to complex relationships within sophisticated health systems.
• Collaborate with cross-functional partners to deliver a “One Novartis” experience and provide suitable solutions to customer needs related to patient care.
• Understand the account payer mix and resolve product access issues (buy and bill, billing and coding, policy updates); determine when to handle issues personally and when to refer.
• Utilize multiple channels and digital tools for virtual engagement to meet customer needs and enhance the patient and customer experience with digital platforms.
• Be familiar with current and future digital platforms for marketing and sales and use sales data reporting to identify opportunities for growth in territory and customer segments.
• Use business analytics, market, therapy, competitor and clinical knowledge to identify opportunities and trends to promote the product portfolio and increase sales.

Qualifications

• Required: 5+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams.
• Required: 3+ years of experience in a specialty sales role with proven leadership in managing sophisticated accounts (including large academic centers) and experience launching products in markets/institutions with multiple partners, addressing access and reimbursement challenges.
• Required: 1+ year of hematology, oncology, or rare disease experience.
• Required: Proficiency in payer dynamics, distribution, and reimbursement channels, with strong analytical and decision-making capabilities.

• Preferred: 3+ years’ experience of hematology, oncology, or rare disease experience.
• Preferred: Account management and current experience within the same local market.

Education

• Bachelor’s degree required from a 4-year college or university.

Skills

• Strategic account planning
• Cross-functional collaboration
• Digital engagement and virtual HCP interactions
• Data analysis and interpretation for identifying opportunities
• Payer dynamics and reimbursement understanding

Additional Requirements

• Residency within territory, or within a reasonable commuting distance of 100 miles from the territory border.
• Travel: ability to travel 60-80% across a broad geography; willingness to fly as needed.
• Must have a valid driver’s license.