Role Summary
Oncology Account Manager โ Pacific Northwest (Washington and Oregon) will be a critical member of Syndaxโs Customer Engagement Team, responsible for meeting sales targets and tailoring resources to customer needs through a deep understanding of their requirements. This role builds on the momentum of Syndaxโs first product launches and focuses on delivering value to physicians, allied health professionals, and healthcare stakeholders across the territory.
Responsibilities
- Holistically support and manage territory accounts by creating relationships with physicians, allied healthcare professionals (advanced practitioners, nurses, pharmacists), and business stakeholders (CFOs, office practice managers, billers, etc.).
- Maintain a deep and nuanced understanding of the territory, including Opinion Leaders (OL) and other influencers, treatment and utilization trends, payer and reimbursement dynamics, and competitive opportunities and challenges.
- Analyze business performance and create and execute a comprehensive territory plan, including developing unique account plans, delivering branded sales messages, executing planned programs, scheduling and following up with medical education programs, and achieving or exceeding sales targets.
- Demonstrate clinical/disease/product knowledge and deliver strategic customer education.
- Work closely with multiple Syndax internal stakeholders to ensure strategic alignment and execution of key strategies/tactics to advance overall business objectives.
- Implement processes for appropriate patient identification and treatment management.
- Utilize internal relationships and develop external relationships with account stakeholders to service and manage accounts.
- Have passion for Syndax products through the entire sales cycle while always building the brand and maintaining a patient-centered approach.
- Leverage your passion for Oncology/disease state awareness, industry, regulatory, and competitive changes to deliver agreed results.
Qualifications
- Ideal candidates have strong clinical selling skills, excellent communication/presentation skills, effective teamwork and self-motivation, as well as strategic and forward thinking.
- Minimum 5+ years of previous pharmaceutical, biotech, and/or medical sales experience with a strong preference for Oncology/Hematology.
- Knowledge of the pharmaceutical marketplace and deep understanding of industry and broader trends in the healthcare landscape.
- Collaborative and organizationally savvy team player with a history of success in a matrixed setting.
- Strong negotiation, partnering, and influencing skills.
- Demonstrated ability to effectively manage business relationships with external strategic partners.
- Prior experience working in large accounts and/or hospitals required. Expert at navigating complexities and removing barriers to advance corporate objectives in service of patients, caregivers, and HCPs.
- Successful product launch experience required.
- Prior pharma/biotech start-up experience preferred.
- Technologically savvy and committed to leveraging data and advanced analytics daily to drive business results.
Education
- BA/BS or healthcare equivalent degree required.
Additional Requirements
- Ability to travel on a frequent overnight basis, with occasional weekend travel, depending on business needs.
- Must possess a valid driver's license and have reliable access to a personal vehicle for travel as required by the role.