Role Summary
Oncology Account Manager – Denver/Salt Lake City will be a key member of the Customer Engagement Team, responsible for meeting sales targets, leveraging all available resources, and tailoring efforts to meet customer needs through a deep understanding of their requirements. The role emphasizes collaboration, planning, relationship building, and the ability to execute tactical initiatives with timely feedback. OAMs report to the Regional Business Director.
Responsibilities
- Holistically support and manage territory accounts by creating relationships with physicians, allied healthcare professionals (Advanced Practitioners, Nurses, Pharmacists), and business stakeholders (CFOs, Office Practice Managers, Billers, etc.).
- Maintain a uniquely deep and nuanced understanding of territory, including Opinion Leaders (OL) and other influencers, treatment and utilization trends, payer and reimbursement dynamics, and competitive opportunities and challenges.
- Analyze business performance: Create and execute a comprehensive territory plan. This includes developing unique account plans, delivering branded sales messages, executing planned programs, scheduling and following up with medical education programs, and achieving or exceeding sales targets.
- Demonstrate clinical/disease/product expertise and deliver strategic customer education.
- Work closely with multiple Syndax internal stakeholders inside and outside the commercial organization to ensure strategic alignment and execution of key strategies/tactics to advance overall business objectives.
- Implement processes for appropriate patient identification and treatment management.
- Utilize internal relationships and develop external relationships with account stakeholders, including, but not limited to, HCPs and advanced practice providers, to service and manage accounts.
- Have passion for our products through the entire sales cycle while always building our brand and never losing sight of how we serve humans.
- Leverage your passion for Oncology/disease state awareness, industry, regulatory, and competitive changes to deliver agreed results.
Qualifications
- Required: Minimum 5+ years of previous pharmaceutical, biotech, and/or medical sales experience with a strong preference for Oncology/Hematology.
- Required: Prior experience working in large accounts and/or hospitals.
- Required: Successful product launch experience.
- Required: Expert at navigating complexities and removing barriers to advance corporate objectives in service of patients, caregivers, and HCPs.
- Preferred: Prior pharma/biotech start-up experience.
- Preferred: Technologically savvy and committed to leveraging data and advanced analytics daily to drive business results.
- Preferred: Knowledge of the pharmaceutical marketplace and broader trends in the healthcare landscape.
- Preferred: Collaborative and organizationally savvy team player with a history of success in a matrixed setting.
- Preferred: Strong negotiation, partnering, and influencing skills.
- Preferred: Demonstrated ability to effectively manage business relationships with external strategic partners.
Education
- BA/BS or healthcare equivalent degree required.
Skills
- Strong clinical selling skills
- Excellent communication/presentation skills
- Effective teamwork and ability to work as a self-starter
- Strategic and forward-thinking
- Data-driven mindset; comfortable using analytics to drive results
Additional Requirements
- Ability to travel on a frequent overnight basis, with occasional weekend travel, depending on business needs.
- Must possess a valid driver's license and have reliable access to a personal vehicle for travel as required by the role.