Position Summary
- The Oncology Account Executive is a customer-facing sales professional responsible for driving sustained territory growth through new account acquisition and expansion of existing customer relationships. Provides consultative selling and high-touch account management to position Caris as a preferred partner for comprehensive tumor profiling solutions. Ensures exceptional customer experience from order initiation through report delivery while supporting adoption and utilization of Caris molecular profiling solutions.
Key Responsibilities
- Drive new account acquisition and organic growth via strategic prospecting, value-based selling, and clinical education.
- Position Caris as a preferred/sole-source provider of tumor profiling and molecular intelligence solutions.
- Analyze territory opportunities; develop strategic sales plans.
- Meet or exceed revenue, activity, and performance targets.
- Build/maintain customer relationships through consistent in-person engagement.
- Ensure seamless customer experience across the full order lifecycle; escalate issues when satisfaction is at risk.
- Execute retention strategies; identify upselling/cross-selling opportunities.
- Engage oncology clinicians across clinics, pathology labs, and hospitals.
- Support physicians with ordering and interpretation of the CMI platform (including access to PHI when required).
- Advise on technology solutions (portals, EMR integrations, workflows).
- Provide consultative guidance on billing, reimbursement, payer dynamics; support lab reimbursement/operational workflows.
- Share market trends, customer feedback, and competitive insights with leadership.
- Collaborate with Client Services, Regional Business Directors, Commercial Leadership; maintain CRM documentation; manage assigned assets; support meetings/conferences/trade shows as required.
Required Qualifications
- Bachelorโs degree required; minimum 3 years relevant sales experience.
- Strong understanding of oncology practices and molecular diagnostics.
- Knowledge of billing and reimbursement environments.
- Excellent communication and relationship-building; manage multiple priorities.
- Proficiency with Microsoft Office and CRM tools.
- Valid driverโs license; willing to travel regularly.
- Successful completion of pre-employment requirements.
Preferred Qualifications
- 5+ years sales experience focused on oncology or molecular diagnostics.
- Established oncology or pathology relationships.
- Familiarity with hospital systems and pathology networks.
Additional Information
- Travel required (possible evenings/weekends/holidays).