Oncology Account Executive - Atlanta, GA

Role Summary

The Oncology Account Executive will develop and maintain strategic business relationships with oncology departments and practices, engaging with oncologists, hematologists, pharmacists, nurses, executives, department heads, and other staff. The role focuses on increasing education on product benefits/risks, developing new business, improving resource utilization, and growing sales and market share by achieving sales plans for assigned oncology products and indications.

Responsibilities

• Uses opportunities to understand and address customer needs. Builds strong relationships that provide market intelligence and support development of compliant and innovative programs and initiatives. Builds and maintains relationships across accounts that result in opportunities to benefit patients, physicians, and other HCPs within the geography.
• Consistently partners with in-house and/or cross-franchise leaders, and collaborates with such partners to identify, design and/or adapt appropriate approaches and tactics demonstrating resources within geography.
• Delivers effective on-label technical and scientific presentations utilizing approved data, to appropriately highlight the benefits and risks of the product resulting in sales quota achievement.
• Serve as lead US Commercial contact with targeted accounts in assigned geography and collaborate with all AbbVie and any co-promotion counterparts to provide excellent customer support for physicians to the benefit of their patients. Include site support and addressing any potential customer issues.
• Build, implement, communicate and regularly update strategic and tactical business plans for targeted accounts. Facilitate site physician/treatment team training on approved and safe use of AbbVie’s products. Monitor and report sales progress. Provide routine communications to internal and external partners.
• Act as AbbVie key point of contact to each account. Respond to or direct customer to the appropriate service or contact, and actively follow-up. Coordinate and ensure needed support is delivered in a timely manner and to the satisfaction of the account.
• Attend and participate in local clinician boards, societies, and other HCP meetings when appropriate. Represent AbbVie and assigned products at venues, build/improve relationships, and channel key information to internal partners. All communications in these forums are on-label.
• Remain current on clinical, market, and payer developments, trends, and issues specific to oncology and disease areas.
• Complete all required training and adhere to company policies and procedures.
• Seek out important information within assigned accounts and articulate implications to the business and customers.
• Transfer knowledge to internal partners and integrate standard methodologies that have tangible value for customers and patients across assigned indications/brands to benefit the geography and AbbVie Oncology.
• Establish and maintain a complete understanding of approved product label and disease state knowledge for impactful use with customers.
• Optimize external and internal data, resources, and tools to identify sales opportunities and program strategy for customers in assigned territories.
• With approval of legal/OEC, participate in relevant organizational programs in local markets.
• Develop command of available selling resources and tools; demonstrate those resources to support selling strategies and maximize impact.
• Meet health care industry representative credentialing requirements to gain entry into facilities and organizations in the assigned territory (e.g., background checks, drug screens, immunization/vaccination proof).

Qualifications

• Bachelor’s degree
• Required: Analytical ability to analyze diverse data sets using multiple tools and define account/program strategies that drive business objectives
• Required: Ability to meet customer needs in a complex environment through forward-thinking, innovative strategies aligned with company and customer objectives
• Required: Demonstrated leadership skills; ability to lead without direct authority and develop teams on complex projects
• Required: Excellent communication and presentation skills
• Required: Persistency and grit with a track record of succeeding in a challenging environment
• Required: Driving a personal auto or company car or truck, or related equipment; Valid driver’s license and ability to pass pre-employment drug screening
• Preferred: Oncology, Specialty, or other pharma experience
• Preferred: Account Management experience in any industry
• Preferred: Specialty Pharmacy experience
• Preferred: Healthcare industry experience, especially working with patients or consulting healthcare companies
• Preferred: People management or other leadership experience
• Preferred: MBA or other advanced degree