Omnichannel Marketing Capability Manager – Web Operations

Role: Lead digital production operations for Neurocrine Biosciences’ pharmaceutical portfolio, focusing on website management and digital asset delivery. Responsibilities: oversee website launches, enhancements, updates, and ongoing digital production, managing intake, quality control, and release processes; partner with brand teams, agencies, and managed services to ensure efficiency and quality; develop training and governance standards; monitor KPIs such as throughput, cycle time, and vendor performance; extend digital practices to display and social channels; collaborate with cross-functional stakeholders across marketing, IT, and analytics. Requirements: BS/BA in marketing, communications, or related field plus 6+ years in digital marketing or operations, or Master’s degree with 4+ years; strong experience managing web production workflows, SLAs, KPIs, and vendor governance; hands-on knowledge of headless CMS (preferably Contentful), DAM platforms (Bynder), and digital asset management; familiarity with marketing automation, analytics, privacy, accessibility, and digital production standards; operational excellence in highly regulated environments like pharma or biotech preferred. HighValue: digital asset management, web operations, regulated digital environments, content management systems, pharma/healthcare industry experience, cross-functional stakeholder management, vendor oversight. WorkSetup: not specified, but likely hybrid or remote based on typical industry practices.