Omnichannel Marketing Capability Manager – Web Operations

Role: Lead digital production operations for Neurocrine Biosciences' portfolio, focusing on website management, digital asset workflows, and omnichannel capabilities. Responsibilities: oversee website launches, updates, and enhancements; manage external agency and managed services partners; develop and implement scalable production processes; establish KPIs and quality standards; collaborate with cross-functional teams including content, analytics, privacy, and IT; extend production governance to other digital assets like social and display media; and ensure efficient, high-quality digital experiences. Qualifications: BS/BA in marketing, communications, or related field with 6+ years in digital marketing or operations, or a master’s with 4+ years. Requirements include experience managing web and digital asset workflows, familiarity with content management systems (preferably headless platforms like Contentful), digital asset management, marketing technology ecosystem, and project management skills. Preferred skills include experience with AI-enabled production, regulated industry experience, and working within digital or pharmaceutical compliance environments. High-Value: extensive digital production expertise, experience with regulated pharma digital assets, vendor and agency management, and cross-functional collaboration. Work setup: remote/hybrid; no travel specified.