Neuroscience Territory Account Specialist – New Orleans

Role Summary

Neuroscience Territory Account Specialist – New Orleans is a field-based, remote opportunity supporting key neuroscience accounts within an assigned geography. You will be the primary point of contact, designing a tailored customer experience and addressing client needs by problem-solving and leveraging company resources to improve patient outcomes. This role emphasizes clinical and account selling, access navigation, and omni-channel engagement, with cross-functional collaboration to maximize patient access and outcomes. Location: New Orleans, LA area.

Responsibilities

• Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aims to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
• Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
• Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
• Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
• Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
• Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of capabilities for personalized engagement with customers, whether in person or virtually.
• Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
• Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Qualifications

• Required: 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
• Required: Demonstrates strong collaboration across functions in a matrix environment; communicates clinical product details proficiently; maintains a proven history of consistent high performance; excels at navigating and selling to large accounts and key customer segments.
• Required: Proactive with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while demonstrating ethical leadership and promoting a culture of compliance with company policies and laws.
• Required: Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
• Preferred: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Preferred: Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.

Education

• Bachelor’s degree required; advanced degree a plus.

Skills

• Clinical selling and account selling
• Access navigation and omni-channel engagement
• Problem solving and cross-functional collaboration
• Ability to navigate complex accounts and engage key stakeholders

Additional Requirements

• Driving is an Essential Function of this Role: a valid, unrestricted driver’s license is required.