Neuroscience Territory Account Specialist - Detroit South
Novartis
Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan aligning shared priorities to drive product demand and improve patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to deliver access support.
- Use market/competitive knowledge and cross-functional insight to anticipate opportunities and respond with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements (virtual or in-person).
- Facilitate planning sessions with key stakeholders to solve complex challenges across functions.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure a seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach (virtual and face-to-face).
Essential Requirements:
- Bachelorβs degree (4-year college/university).
- Experience in pharmaceutical/biotech/healthcare (or similarly structured) industries with large, geographically dispersed sales teams within the last 5 years (including consideration for complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B).
- Proven high-performance track record selling to large accounts/key customers.
- Self-starter with analytic ability; ethical leadership and compliance with company policies and laws.
- Reside within territory or within 50 miles of territory border; travel 60β80%; valid driverβs license; ability to drive and/or fly.
Desirable Requirements:
- Experience across therapeutic groups/disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling Guidelines (summary):
- Associate: 4+ years military leadership (or limited sales experience).
- TAS: 2+ years relevant specialty/healthcare sales within last 5 years.
- Senior: 5+ years relevant experience.
- Executive: 10+ years relevant experience.
Benefits/Compensation (as stated):
- Performance-based cash incentive; possible annual equity awards depending on level.
- US benefits package: health, life and disability; 401(k) with match; time off.
Application/Training:
- Must complete initial training (for field roles with dedicated training period): home study β€8 hours/day and β€40 hours/week.
- No relocation support; no visa sponsorship.