Neuroscience Health & Science Professional - Buffalo W, NY

Role Summary

The Neuroscience Health & Science Professional (HSP) is responsible for increasing territory sales and relationship development with assigned customers and accounts by engaging in product promotion and determining the best strategies to manage their business. The HSP should possess customer, market, and business acumen, analytical skills, and strong product and disease state knowledge; demonstrate ability to drive sales, promotional and strategic business development and management skills, and in-depth customer engagement expertise both in-person and virtually; demonstrate outstanding communication and teamwork skills; be adept in the operation of digital and virtual tools; and be effective at working remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives.

Responsibilities

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans; identifies and implements live/virtual engagement strategies with customers to maximize overall effectiveness and impact
• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by effectively utilizing digital tools
• Understands and leverages internal reports and analytics to identify, developing, and implementing strategic business opportunities
• Compliantly leverages product and disease state knowledge to educate providers on unbranded and branded product value proposition for relevant patient populations and uses approved clinically oriented disease state information and patient resources
• Demonstrates strong teamwork capabilities to collaborate across the organization to address customer inquiries and advance Pfizer objectives
• Completes all administrative requirements on time and compliantly

Qualifications

• Required: Bachelor’s Degree
• Required: Minimum 2 years of experience in professional sales or promotional activity, or an associate’s degree with 6+ years of experience; or a high school diploma with 8+ years of relevant experience
• Required: Small Business Owner or entrepreneurial experience, marketing, customer service and/or account management
• Required: Relevant healthcare/scientific roles (e.g., RN, Pharmacist, PT, OT)
• Required: Educator (e.g., Teacher, Principal)
• Required: Full-time military experience
• Required: Must live within 25 miles of the territory border
• Required: Valid US driver’s license and driving record in compliance with company standards; any DUI/DWI or other impaired driving citation within the past 7 years will disqualify
• Required: Ability to travel to all accounts/office locations within territory
• Required: Overnight travel may be required depending on territory size
• Preferred: 1 year of pharmaceutical, biotech, medical sales and/or medical related marketing
• Preferred: Strong track record of sales/marketing success, territory management, outstanding communications, teamwork, leadership, and accountability
• Preferred: Experience with applicable disease states, therapeutic area, and products
• Preferred: Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations)
• Preferred: Residence within the territory boundaries