Role Summary
The Neuroscience Health & Science Professional (HSP) is responsible for increasing territory sales and relationship development with assigned customers and accounts by engaging in product promotion and determining the best strategies to manage their business. The role requires customer, market, and business acumen, analytical skills, and strong product and disease state knowledge; the ability to drive sales, promotional and strategic business development, and in-depth customer engagement expertise both in-person and virtually; outstanding communication and teamwork skills; proficiency with digital tools; and the ability to work remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives. Location: Massapequa, NY (remote-field based).
Responsibilities
- Drives sales in assigned territory
- Engages with customers both face to face and virtually
- Develops and implements effective business and territory call plans; identifies and implements live/virtual engagement strategies to maximize effectiveness and impact
- Builds rapport and relationships with customers in live and virtual environments; utilizes digital tools effectively for customer engagement
- Uses internal reports and analytics to identify and implement strategic business opportunities
- Educates providers on unbranded and branded product value proposition using disease state information and patient resources, as applicable
- Collaborates across the organization to address customer inquiries and advance Pfizer objectives
- Completes administrative expectations on time and compliantly
Qualifications
- Required: Bachelorโs Degree
- Required: Minimum 2 years of experience in relevant fields; OR an associateโs degree with 6+ years of experience; OR high school diploma with 8+ years of relevant experience
- Required: Professional sales or promotional activity
- Required: Small business owner or entrepreneurial experience, marketing, customer service and/or account management
- Required: Relevant healthcare/scientific roles (e.g., RN, Pharmacist, PT, OT, etc.)
- Required: Educator (e.g., Teacher, Principal) or Full Time Military experience
- Required: Must live within 25 miles of the border of the territory
- Required: Valid US driver's license and driving record in compliance with company standards; any DUI/DWI or other impaired driving citation within the past 7 years will disqualify
- Required: Ability to travel to all accounts/office locations within territory
- Required: Overnight travel may be required depending on territory size and business need
- Preferred: 1 year of pharmaceutical, biotech, medical sales and/or medical marketing
- Preferred: Strong track record of sales/marketing success and territory management; excellent communications; teamwork and accountability
- Preferred: Experience with relevant disease states, therapeutic area, and products
- Preferred: Knowledge of territory customers and markets (prescribers/HCPs/institutions/organizations); reside within territory
Skills
- Customer engagement and relationship management
- Strategic planning and territory management
- Communication and collaboration across cross-functional teams
- Analytical thinking and ability to leverage data
- Proficiency with digital and virtual engagement tools
Education
- As listed under Qualifications
Additional Requirements
- Travel: Ability to travel to all accounts/office locations within territory; overnight stays may be required
- Relocation: May be available based on business needs and eligibility