Neuroscience Area Business Leader – Philadelphia, PA

Role Summary

Location: Philadelphia, PA. This is a field-based and remote opportunity supporting a sales team in an assigned geography. The Area Business Leader leads a team of Territory Account Specialists to deliver tailored customer experiences aligned with account and HCP needs, and to generate demand through clinical dialogue that supports patients. The ABL mentors cross-functional collaboration with Healthcare Providers, Key Accounts and Systems of Care to identify priorities, deliver clinical value, and establish Novartis as a preferred customer partner. The role promotes a high-performance, accountable culture and drives the execution of brand strategy and tactics.

Responsibilities

• Recruit, develop, retain, mentor, and lead a diverse team of Territory Account Specialists to deliver on strategic sales objectives and maintain accountability across KPIs.
• Model a shared vision, clear expectations, accountability, and process improvement by challenging the status quo.
• Monitor and mentor Territory Account Specialists to orchestrate total account calls by coordinating resources to plan, communicate, and follow through to meet customer needs with vitality.
• Develop, implement, and cultivate a customer-centric business plan in collaboration with customer engagement and cross-functional partners to optimize customer experience and product demand.
• Serve as a member of the regional leadership team contributing to regional goals, business execution, team development and culture.
• Foster a hard-working, customer-centric culture where teams act as engaged business owners, speak up, solve problems, collaborate, experiment, and learn from experience.
• Maintain in-depth knowledge in clinical, access and reimbursement, market dynamics, territory management, and use of omni-channel marketing tools to mentor team members during field contacts and one-on-one sessions.
• Leverage analytics platforms to advise decisions and identify risks and opportunities to ensure resources such as strategic face-to-face meetings, omni-channel resources, total office calls, and cross-functional partners are deployed effectively.

Qualifications

• Required: 2+ years’ experience as a first-line sales manager with strategic thinking and enterprise mindset in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams.
• Required: Demonstrated leadership experience in sophisticated selling environments with a track record of building high-performing teams and driving sales performance in matrixed, multi-regional settings.
• Required: Experience managing field organizations through change, innovation, or growth.
• Preferred: Experience leading sales teams promoted to large practices, hospitals, IDNs and SoC customers, with understanding of reimbursement for outpatient and inpatient settings.

Education

• Bachelor’s degree from a 4-year college or university.

Additional Requirements

• Residence: Must reside within the territory or within a reasonable daily commuting distance of 100 miles from the territory border.
• Travel: Ability to travel 60-80% across a broad geography; may require driving and/or flying within the territory.
• Driving: Must have a valid driver’s license; driving is an essential function of this role.