Neuroscience Account Manager (Psychiatry) - Grand Rapids, MI

Role Summary

The Neuroscience Account Manager is responsible for exceeding sales goals by delivering value to customers through differentiated products and services in the assigned territory (Grand Rapids, MI). The role reports to the Neuroscience District Sales Manager and supports a high-performance sales organization within a dynamic environment.

Responsibilities

• Execute and promote products in alignment to sales strategy in the assigned territory.
• Collaborate with the District Sales Manager to respond to day-to-day sales and strategy direction related to product promotion activities.
• Analyze local market, develop, execute, and monitor performance to maximize appropriate use of the product in the defined territory.
• Maintain current knowledge of product, disease, competitive landscape, and market reimbursement.
• Determine, implement, and monitor optimal resource allocation within the territory (budgets, time, etc.).
• Communicate effectively using advanced selling and negotiation skills to identified target audiences.
• Identify, build, and leverage advocacy channels.
• Secure product access and reimbursement within institutional systems as needed.
• Manage travel and promotional budget.
• Fulfill monitoring and reporting requirements including expenses and call reporting using approved systems and processes.
• Maintain compliance with all laws, regulations, and company policies.
• Meet credentialing requirements of healthcare providers and facilities as a condition of continued employment.
• Perform additional, ad-hoc projects as needed.

Qualifications

• Required: BS or BA with GPA greater than 3.0.
• Preferred: Minimum 3 years of pharmaceutical sales experience.
• Note: Candidates not meeting work experience requirements may be considered for the “Associate” role.
• Preferred: Atypical antipsychotic experience and/or orphan drug experience.
• Preferred: Specialty experience in psychiatry, bipolar, depression, CNS, or pain management.
• Preferred: Reimbursement experience.
• Preferred: Existing relationships (or those within 24 months) with psychiatrists and/or Community Mental Health Centers in the assigned territory.
• Required: Valid driver’s license and a clean driving history.
• Required: Self-starter, goal- and results-driven with a proven track record of above-average results.
• Required: Fortitude to sell and compete with a hunter mentality.
• Preferred: Strong relationships and knowledge of the territory.
• Required: Ability to travel (may include overnights).
• Required: Willingness for out-of-territory travel to HQs, training, and sales meetings.
• Required: Ability to work outside normal hours when needed.
• Required: Residency within the territory geography.

Skills

• Goal- and results-driven with a proven record of above-average results.
• Clinical, patient-centric, and tactical with excellent interpersonal, verbal, and written communication skills.
• Ability to navigate complex markets and organizations.
• Strong work ethic and organizational skills.
• Dynamic, high-impact presence with effective selling and presentation abilities.
• Ability to manage multiple priorities independently and make sound decisions.
• Situational awareness and adaptability to roadblocks.
• Customer-focused, self-motivated, and computer proficient.
• Must maintain a valid driver’s license and acceptable driving record for local, regional, and occasional overnight travel.
• Physical capability to lift and/or move items up to 15 pounds as required.

Education

• BS or BA with GPA greater than 3.0.

Additional Requirements

• Must be able to perform essential functions with or without reasonable accommodation; accommodations provided where feasible.