Role Summary
NeuroPsych Account Specialist responsible for promoting Neurocrine products within a specific geographic territory. Builds and develops long-term relationships with physicians and other customers, educates external stakeholders about product benefits, and represents Neurocrine brands and approved indications. Works with cross-functional partners to support sales objectives and ensure compliant, ethical engagement.
Responsibilities
- Sales and Market Development
- Drives product acceptance and growth through targeted education and strategic account management
- Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
- Identifies and addresses territory-specific opportunities and barriers to product success
- Effectively manages promotional resources and budget
- Customer Relationship Management
- Builds and maintains relationships with key stakeholders including:
- Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
- Clinical staff (RNs, LPNs, PharmDs)
- Key opinion leaders and advocacy groups
- Community Mental Health Clinics and Long Term Care facilities
- Local/regional payers and pharmacies
- Cross-Functional Collaboration
- Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
- Professional Standards
- Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
- Demonstrates integrity and models behaviors consistent with company values and compliance policies
- Work Expectations
- Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
- Other duties as assigned
Qualifications
- BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, psychology, or neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience preferred. Psychiatry, neurology or antipsychotic experience preferred. Experience with business systems and sales platforms (e.g., Salesforce.com, Oracle, SAP, Veeva, etc.) OR
- Master's degree in science or related field AND 2+ years of similar experience
- Professional Expertise
- Knowledge of best practices in the functional discipline and broader related business concepts
- Understanding of healthcare regulatory and enforcement environments
- Proven track record of meeting/exceeding sales objectives and launch success in complex environments
- Developing internal reputation in area of expertise
- Continuously works to improve tools and processes
- Leadership & Teamwork
- Ability to lead and participate in cross-functional teams
- Exhibits leadership skills, often directing lower levels and/or indirect teams
- Builds trust and support among peers
- Acts as a settling influence in challenging situations
- Technical Skills
- Strong computer skills and working knowledge of business systems
- Proficiency with sales platforms and BI tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
- Excellent project management abilities
- Critical Thinking
- Sees broader organizational impact across departments/divisions
- Excellent analytical thinking and problem-solving skills
- Intellectual curiosity and ability to challenge status quo
- Able to decide and act without having the complete picture
- Communication & Relationship Management
- Excellent verbal and written communication skills
- Strong sales and account management disposition
- Ability to navigate complex accounts across varied care sites
- Understanding of specialty fulfillment and payer requirements
- Personal Attributes
- Results-oriented with high ethical standards
- Adaptable and effective in managing change
- Ability to meet multiple deadlines with accuracy and efficiency
- Thrives in performance-based, fast-paced environments
- Versatile learner who enjoys unfamiliar challenges
- Derives satisfaction through purposeful, passionate work
- Entrepreneurial attitude/experience
- Job-Specific Requirements
- Should reside within the geographic area of the assigned territory
- Valid driver's license and clean driving record (frequent driving required)
Education
Additional Requirements
- None beyond listed qualifications; travel within territory as required