Neurology Account Manager - Grand Rapids

Role Summary

The Neurology Account Manager will possess a high level of clinical aptitude and authentic empathy for patients and caregivers while establishing solution-seeking partnerships with all key stakeholders who support these patients and families. They will execute promotional activity in their geography, help develop and execute the corporate strategy, work with cross-functional leadership, analyze key business drivers and trends, and build cross-functional and cross-regional partnerships to ensure execution of their business plan. They will collaborate with local and regional patient advocacy groups and disease state awareness foundations, with adaptability to navigate ambiguity and drive projects to completion.

Responsibilities

• Demonstrate high performance driven by common values of trust, respect, and commitment to winning the right way (culture of compliance)
• Contributes to the development and implementation of key sales enablers, in collaboration with internal and external partners:
• Customer Targeting & Sales Territory/Region/Area Alignment
• Local market plan development at the territory level
• Establishes strong relationships with key customers, KOLs and epilepsy centers within local market
• Identifies and establishes strong relationships with emerging thought leaders and customers; ability to engage with HCPs with appropriate time and resource allocation
• Fosters an entrepreneurial spirit with ownership and accountability to maximize individual and company goals; open and honest communication with peers and senior leadership
• Demonstrates expert knowledge of product, customer base (HCP and patients), business strategy and competitive environment; stays abreast of key market access issues/trends
• Maintains an entrepreneurial approach with ownership and accountability; communicates with Jazz colleagues, peers, and senior leadership
• Maintains comprehensive knowledge of disease state, product, customer, rare/orphan drug market, epilepsy market, competitive products, and the broader healthcare marketplace
• Collaborates with cross-functional field leaders (Market Access, Patient Services, etc.) to achieve shared business objectives in a compliant manner
• Ability to analyze, interpret and leverage data including sales analytics, CRM reports, business statistics and customer feedback for strategic planning
• Responsible for financial management of monetary resources including promotional and T&E budgets in compliance with company policies
• Conducts business in accordance with regulations and company policies, procedures, and ethical standards

Qualifications

• Bachelor of Arts or Bachelor of Science degree from a 4-year accredited university or college
• Minimum 5 years of biotech/pharmaceutical experience
• Successful biotech/pharma product launch experience with a track record of exceeding goals
• Specialty pharmaceutical sales experience required
• Working in an individual contributor role with demonstrated account management skills
• Demonstrated business acumen and a track record of sustained performance in exceeding territory goals
• Proven experience working within institutions calling on interdisciplinary care teams and within private practice settings
• Strong analytical skills with the ability to analyze data and integrate into strategic planning
• Account Management experience preferred
• High learning agility and demonstrated scientific acumen
• Outstanding customer relationship, interpersonal and communication skills with the ability to work with diverse audiences and influence cross-functionally
• Excellent verbal and written communication skills
• Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, CRM)

Education

• Bachelor of Arts or Bachelor of Science degree from a 4-year accredited University or College

Additional Requirements

• Ability to travel up to 40% with a history of covering large geographic areas
• Some travel and attendance on evenings and weekends for regional and national meetings, conferences and advocacy support events