Neurology Account Manager

Role Summary

We are looking for a patient-inspired, passionate and experienced Neurology Account Manager who is committed to transforming the lives of patients with unmet needs. The role requires clinical aptitude and empathy for patients and caregivers, and involves executing promotional activity, developing and executing corporate strategy, and building cross-functional partnerships to achieve business goals. The position also involves collaboration with patient advocacy groups and disease-state awareness foundations, with an emphasis on adaptability and problem solving in a flexible, innovative environment.

Responsibilities

• Demonstrate high performance driven by common values of trust, respect, and commitment to winning the right way (culture of compliance)
• Contributes to the development and implementation of key sales enablers, in collaboration with internal and external partners
• Customer Targeting & Sales Territory/Region/Area Alignment
• Local market plan development at the territory level
• Establishes strong relationships with key customers, KOLs and epilepsy centers within local market
• Identifies and establishes strong relationships with emerging thought leaders and customers; demonstrated ability to recognize and devote the necessary amount of time and resources needed to engage with HCPs
• Fosters an entrepreneurial spirit with a focus on ownership and accountability to maximize individual and Company goals, establishes open and honest communication with peers and senior leadership
• Demonstrates expert knowledge of Epidiolex, customer base (HCP and patients), business strategy and competitive environment; stays abreast of key market access issues/trends
• Possesses an entrepreneurial approach with a focus on ownership and accountability to maximize individual and Company goals, and establishes open and honest communication with colleagues, peers, and senior leadership
• Maintains exceptional knowledge of: disease state, product, customer, rare/orphan drug market, epilepsy market, competitive products and the broader healthcare market place
• Collaborates with cross functional field leaders (Market Access, Patient Services, etc.) to achieve shared business objectives in a compliant manner
• Ability to analyze, interpret and leverage data including sales analytics, CRM reports, business statistics and customer feedback that provides an information framework for the development of strategic business plans
• Responsible for the financial management of monetary resources inclusive but not limited to promotional and T&E budgets in a manner consistent with all compliance policies
• Conducts business in accordance with all regulations and within Company policy, procedure, and ethical standards

Qualifications

• Bachelor of Arts or Bachelor of Science degree from a 4-year accredited University or College
• Minimum 5 years of biotech/pharmaceutical experience
• Successful biotech/pharma product launch experience with a documented track record of exceeding goals
• Specialty pharmaceutical sales experience required
• Working in an individual contributor role with demonstrated account management skills
• Demonstrated business acumen and a track record of sustained performance in exceeding territory goals
• Proven experience working within institutions calling on interdisciplinary care teams and within private practice settings
• Strong analytical skills with the proven ability to effectively analyze data and appropriately integrate into strategic planning
• Account Management experience preferred
• High learning agility and demonstrated scientific acumen
• Outstanding customer relationship, interpersonal and communication skills with the ability to effectively work with diverse audiences and influence cross functionally
• Must have excellent communication skills (verbal and written)
• Highly proficient in Microsoft Office (Word, Excel, Power Point, Outlook, CRM)

Travel

• Ability to travel up to 40% with a history of covering large geographic areas
• Some travel and attendance on evenings and weekends for regional and national meetings, conferences and advocacy support events