Network & System Expert I

Role Summary

Network & Systems Engineer I – support IT operations with global network architecture across on-premises and cloud infrastructure, including design, implementation, configuration, and maintenance of switches, routers, firewalls, WiFi, and WAN services. Responsible for troubleshooting network issues, securing enterprise systems, configuring services (DHCP, RADIUS, VPN), and administering monitoring tools to ensure performance, security, and operational efficiency.

Responsibilities

• Design, implement, and configure network switches, routers, firewalls, WiFi systems, and WAN services to ensure efficient and secure connectivity.
• Troubleshoot and resolve network infrastructure issues, ensuring minimal downtime and optimal performance.
• Maintain network diagrams, documentation, and configuration records for easy reference and compliance.
• Supports internal policies and procedures.
• Configure, implement, and manage essential network services, including DHCP, RADIUS, and VPN to ensure secure and efficient user access.
• Monitor and optimize network service performance, resolving any service disruptions promptly.
• Enforce security policies and ensure compliance with best practices for secure authentication and remote access.
• Utilize monitoring tools to generate reports, analyze trends, and make data-driven recommendations for network improvements.
• Collaborate with IT teams to ensure system-wide network health and troubleshoot system-wide performance issues.
• Assist in the implementation of firewall rules, intrusion detection/prevention systems, and security patches to safeguard network infrastructure.
• Ensure network policies and configurations align with industry standards, regulatory requirements, and organizational security protocols.
• Conduct periodic network audits to identify vulnerabilities and recommend security enhancements.
• Work closely with other IT professionals to support server, storage, and cloud-based environments that interact with the network.
• Provide technical support and guidance to end-users, assisting with network-related issues and training where necessary.
• Document technical procedures, network changes, and troubleshooting guides for internal knowledge sharing.
• Implement, configure, and administer network monitoring systems to proactively detect, analyze, and respond to issues.
• Infrastructure tasks like enforcing and monitoring security standards & implementing and administering the SIEM system.

Qualifications

• Required: 3+ years of experience in a network engineering role or similar
• Required: Experience in network administration (CCNA, CCNP preferred)
• Required: Experience with dynamic routing protocols (BGP)
• Required: Bachelor‚Äôs degree in computer science or a related field, or completed education as an IT Specialist for network/system administration
• Preferred: 5+ years in a network engineering role or similar
• Preferred: Experience working with FortiGate

Skills

• Initiative
• Problem Solving
• Critical Thinking
• Interpersonal Communication
• Customer Service
• Attention to Detail

Education

• Bachelor‚Äôs degree in computer science or related field or equivalent IT/network administration education

Additional Requirements

• Work environment: sedentary, typical office; occasional lifting up to 25 lbs; minimal travel (<10%)
• Travel required: Minimal Travel involved, less than 10%