National Account Executive, Trade and Channel Development

Role Summary

National Account Executive, Trade and Channel Development at Amgen. This role manages national and regional specialty pharmacy partnerships, serves as the primary liaison across payer, brand, and patient services teams, and leads contract negotiations and fee-for-service programs to drive operational excellence and high-quality patient access outcomes. The position requires collaboration across cross-functional teams and travel to specialty pharmacies as needed to support program implementation and partnership success.

Responsibilities

• Serves as the primary point of contact for specialty pharmacy relationships across key national and regional accounts, often in collaboration with payer teams.
• Partners with specialty pharmacies on contract development, including establishing and managing fee-for-service programs.
• Leads planning, tracking, and implementation of specialty pharmacy programs by acting as the business unit liaison across cross-functional teams.
• Supports implementation of complex, cross-functional projects, including evaluation of business requirements, development of achievable objectives, and coordination of interdependent activities.
• Demonstrated experience supporting Rare Disease therapies, with a clear understanding of complex patient journeys, small patient populations, and high-touch support models.
• Hands-on experience working with specialty pharmacies, including knowledge of pharmacy operations, service models, and execution workflows.
• Working knowledge of pharmacy and medical benefit channels, including how benefit design, reimbursement, and distribution impact therapy access and operational execution.
• Proven ability to support or lead cross-functional initiatives involving patient access, reimbursement, brand, legal, and operations partners.
• Experience managing program implementation and performance, including defining KPIs, tracking outcomes, and driving continuous improvement.
• Develops and manages specialty pharmacy programs such as Pharmacy-based patient clinical management programs, Provider support programs, Pharma services, and Pharmacy and medical benefit clinical programs
• Monitors program performance and influences continuous improvement initiatives to optimize competitive position and outcomes.
• Develops project scope statements, performance standards, and quality criteria in collaboration with stakeholders (e.g., Brand Teams, PAR, CAPS, MAT, GSS, Legal).
• Applies appropriate quality management methods, defining KPIs and program metrics to ensure operational excellence.
• Travels to specialty pharmacies as needed to support program implementation and partnership success.

Qualifications

• Required: Doctorate degree and 2 years of pharmacy channel and negotiation experience OR Master’s degree and 6 years of pharmacy channel and negotiation experience OR Bachelor’s degree and 8 years of pharmacy channel and negotiation experience OR Associate’s degree and 10 years of pharmacy channel and negotiation experience OR High school diploma / GED and 12 years of pharmacy channel and negotiation experience
• Preferred: Experience in specialty pharmacy operations, pharmacy benefit management (PBM), or health plan environments
• Preferred: 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
• Preferred: Call center or reimbursement hub management experience (direct or partner oversight)
• Preferred: Prior experience in Access and Reimbursement program development, marketing, sales, or operations
• Preferred: Knowledge of managed care and pharmacy benefit cost management strategies
• Preferred: Advanced analytical skills, including proficiency in Microsoft Excel
• Preferred: Project and process management experience, with a track record of on-time delivery
• Preferred: Strong written and verbal communication skills, capable of translating business needs into operational programs and achieving alignment across internal and external stakeholders
• Preferred: Demonstrated success working collaboratively within a matrix environment

Education

• Doctorate, or Master’s, or Bachelor’s, or Associate’s, or High school diploma / GED with corresponding years of pharmacy channel and negotiation experience as outlined in Basic Qualifications

Additional Requirements

• Travel to specialty pharmacies as needed to support program implementation and partnership success