National Account Director, Pet Health

Role Summary

National Account Director, US Pet Health will drive execution of strategic customer plans across a defined portfolio of corporate veterinary accounts. Translate high-level partnership strategies and contracts into actionable field initiatives that drive mutual growth, collaborating cross-functionally with sales, marketing, operations, and field leadership to ensure effective pull-through of programs and business initiatives.

Responsibilities

• Partnership Execution & Pull-Through: Execute customer-specific programs, promotions, and initiatives aligned with HQ partnership strategies; serve as the primary liaison between Elanco’s internal teams and customer field leadership; track, measure, and report on executional performance.
• Customer Engagement & Relationship Management: Foster strong relationships with customer regional and field leadership; support and lead Joint Business Planning activities; engage regularly with key hospital groups and regional influencers to increase product utilization and loyalty.
• Cross-Functional Collaboration: Partner with Sales, Marketing, Operations, and Customer Experience to align on initiatives and messaging; ensure consistent communication and accountability; coordinate training and executional support for field teams.
• Influence & Impact: Influence without authority to drive alignment and results; scale ideas nationally while adapting for regional relevance; share best practices across accounts to enhance efficiency and outcomes.
• Insights & Analytics: Monitor sales trends and promotional performance; analyze data to identify growth levers; participate in Quarterly Business Reviews and provide insights for continuous improvement.

Qualifications

• Required: Minimum of 5 years of sales or account management experience within the veterinary or related healthcare industry or demonstrated transferable skills; strong cross-functional leadership, execution, influential communication, stakeholder coordination, multi-project management, and data-driven decision making.
• Preferred: Bachelor's degree in Business, Animal Science, Marketing, or related field; strategic account management experience with corporate or national partners; experience leading field activation or downstream execution of national programs; track record of scaling initiatives nationally and securing partner buy-in; familiarity with companion animal portfolios and corporate veterinary models; strong presentation and facilitation skills.

Education

• Bachelor's degree in Business, Animal Science, Marketing, or related field

Additional Requirements

• Location: Remote – US
• Travel: Up to 60%