Mgr. Business Analyst, In-Vivo & Non-Clinical Safety, R&D BI&T

Role Summary

Position: Mgr. Business Analyst, In-Vivo & Non-Clinical Safety, R&D BI&T. Location: Cambridge, MA. The Business Analyst in the In-Vivo & Non-Clinical Safety Product Team bridges the gap between scientific research needs and IT solutions, focusing on In-Vivo & Non-Clinical Safety Laboratory Information Management Systems (LIMS) and Electronic Laboratory Notebooks (ELN). This hands-on role collaborates with researchers, lab personnel, and IT teams to gather requirements, design solutions, and ensure the effective implementation and ongoing support of LIMS and ELN applications.

Responsibilities

• Requirements Gathering: Collaborate with researchers, lab personnel, and other stakeholders to understand and document their needs and requirements for LIMS and ELN applications.
• Solution Design: Work with IT and software development teams to design and propose solutions that meet the identified requirements, ensuring alignment with best practices and regulatory standards.
• Support: Support end users with configuration, customization, and deployment of LIMS and ELN systems. Provide support during implementation phases to ensure smooth transitions and minimal disruption to lab operations.
• Manage Jira boards, create user stories and specifications for developers and testers. Support end users in use of LIMS, ELN, and other scientific applications and troubleshooting user issues. Conduct structured training in use of LIMS, ELN, and other scientific applications.

Qualifications

• Required: Degree in Life Sciences, Information Technology, Computer Science, or a related field.
• Required: Minimum 3 years of experience as a Business Analyst, preferably in a life sciences research or laboratory environment.
• Preferred: Experience with LIMS and ELN systems.
• Required: Proficiency in LIMS and ELN applications, as well as familiarity with database management, data integration, and software development lifecycle (SDLC) methodologies.
• Required: Strong analytical and problem-solving skills, with the ability to translate complex scientific requirements into technical solutions.
• Required: Excellent verbal and written communication skills, with the ability to effectively interact with both technical and non-technical stakeholders.
• Preferred: LIMS/ELN implementation experience in leading rollouts of LIMS/ELN platforms to large user groups.
• Required: Understanding of regulatory requirements and quality standards in the life sciences industry, such as GxP, FDA, and ISO standards.

Skills

• Strong commitment to a career in technology with a passion for healthcare.
• Proven experience with LIMS and ELN systems.
• Knowledge of In-Vivo & Non-Clinical Safety laboratory experimental processes and data management.
• Technical knowledge and support experience for LIMS and ELN systems in biotech/pharma research labs.
• Experience in business analysis and conducting training on LIMS and ELN platforms.
• Ability to work collaboratively with scientists, IT colleagues, vendors, and contractors.
• Demonstrated ability to work across a matrixed organizational model.
• Strong understanding of business needs and commitment to delivering the best user experience.
• Excellent communication skills.
• Agility to learn new tools and processes.