Medical Screener - Reception Technician (Customer Service)

Role: Plasma donation center associate responsible for donor registration, screening, and education, ensuring compliance with SOPs and safety protocols. Responsibilities: verify donor eligibility through health assessments and blood tests, assist donors with screening procedures, educate donors on plasma products and center policies, handle data entry into electronic systems, and monitor donor reactions. May support donor registration, transfer, and communication tasks, maintaining a clean environment and ensuring supply availability. Qualifications: high school diploma or equivalent; at least 3 months customer service or clerical experience, ideally in healthcare; ability to perform basic math. High-Value: focus on blood/plasma donation processes, donor safety, and screening; potential involvement in hyper immune programs. Work setup: operational in a plasma collection center, with cross-training and bilingual skills possibly required.