Medical Screener - Reception Technician (Customer Service)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, health screening, and education to ensure suitability for plasma pheresis. Responsibilities include verifying donor identity, conducting health assessments (blood pressure, pulse, hematocrit), and maintaining accurate electronic records; providing donor education on plasma products, policies, and nutrition; responding to donor questions and monitoring for adverse reactions; ensuring compliance with SOPs, safety protocols, and confidentiality. Qualifications: High school diploma or equivalent, with at least 3 months experience in customer service, clerical work, or healthcare settings; proficiency in basic math. High-value specifics: Focus on plasma donation, potential involvement in hyperimmune program procedures, adherence to HSE/OSHA standards, and bilingual skills may be preferred. Work setup and travel details are not specified.