Medical Screener - Reception Technician (Customer Service)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, health screening, and ensuring compliance with SOPs. Objectives include verifying donor eligibility, performing health assessments (blood pressure, pulse, hematocrit), and guiding donors through the process. Responsibilities encompass data entry, donor education on plasma-derived products, handling inquiries, and maintaining a safe, organized environment. Qualifications: High school diploma or equivalent; minimum three months in customer service or healthcare-related roles; basic math skills. Preferred skills may include bilingual abilities. High-value specifics: experience in medical or health provider settings; familiarity with plasma donation procedures; adherence to HSE and OSHA policies; potential cross-training in other operational areas. The role may involve ensuring donor safety during pheresis and accurate record-keeping within electronic systems. Location and travel details are not specified; the position emphasizes compliance, confidentiality, and safety.