Medical Screener - Reception Technician (Customer Service)

Role: Donor Service Technician at a plasma collection center, responsible for donor registration, health screening, and education on plasma products. Responsibilities include verifying donor suitability through health assessments, blood tests, and data entry, while ensuring compliance with SOPs and safety protocols. The role involves donor interaction, addressing questions, observing for adverse reactions, and maintaining a clean, organized environment. May assist with donor transfers, answer calls, and support hyperimmune program activities. Qualifications include a high school diploma and at least three months of customer service or medical-related experience; basic math skills required. Preferred skills include bilingual abilities. The position supports plasma donation operations, with possible cross-training in other center functions. No specific therapeutic areas or development stages are mentioned, as the focus is on donation site operations. The role is typically onsite, emphasizing safety, confidentiality, and compliance with health regulations.