Medical Screener - Reception Technician (Customer Service)
CSL
September 01, 2026
Full-time
Remote friendly (Roseville, MI)
Worldwide
Operations
Role: Donor Center Associate responsible for donor registration, screening, and education in a plasma collection environment. Key responsibilities include verifying donor suitability through health history assessments, vital sign checks, and fingerstick testing; educating donors about plasma products, donation process, and center policies; recording data accurately in electronic systems; and ensuring safety and cleanliness standards. The role involves monitoring donor reactions, addressing inquiries, and supporting operational flow, with potential cross-training in other center functions. Qualifications: High school diploma or equivalent; at least three months' experience in clerical, customer service, or healthcare-related roles; basic math skills; ability to perform health screenings safely. High-value specifics: role pertains to plasma donation, with involvement in hyper immune programs if applicable; may require bilingual skills to meet business needs. Work setup and travel are not specified. The position emphasizes compliance with safety and health regulations, confidentiality, and customer service excellence.