Medical Screener - Reception Technician (Customer Service)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, screening, and education. Objectives include verifying donor eligibility, ensuring compliance with SOPs, and maintaining donor safety and confidentiality. Responsibilities encompass conducting health assessments, performing finger sticks for hematocrit and protein levels, educating donors on plasma products, managing data entry into electronic systems, and maintaining a safe, organized environment. The role requires alertness to donor reactions and effective communication, potentially involving cross-training in other center functions. Core tasks also include handling inquiries, coordinating donor flow, and adhering to safety protocols. Qualifications: High school diploma or equivalent; at least 3 months experience in clerical, customer service, or health-related environments; proficiency in basic math. Preferred skills include bilingual abilities and familiarity with medical or health settings. Biopharma-specific aspects: focus on plasma donation procedures, compliance with health and safety regulations (HSE, OSHA), and potentially supporting hyperimmune programs. Work setup details and travel requirements are not specified.