Medical Screener - Reception Technician (Customer Service)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, health screening, and ensuring compliance with SOPs. Objectives include verifying donor suitability, performing health assessments (blood pressure, pulse, temperature, finger stick for hematocrit and protein levels), and educating donors about plasma products and center procedures. Responsibilities encompass data recording, maintaining environment safety and cleanliness, managing donor flow, and responding to donor reactions. The role may involve cross-training in other center functions and handling bilingual communication as needed. Qualifications: High school diploma or equivalent; minimum 3 months experience in customer service or clerical roles, preferably in healthcare; basic math skills. High-value specifics: Focused on plasma donation, involving cryoglobulin and hyperimmune programs; regulated healthcare environment with HSE and OSHA compliance; potential involvement in therapeutic plasma-derived products. Collaboration includes center staff and medical personnel; reporting to supervisor or group leader. Work setup: likely on-site at a collection center, with possible cross-training and bilingual requirements.