Medical Screener - Reception Technician (Customer Service)

Role: Plasma donation center staff responsible for donor registration, screening, and education. Responsibilities include verifying donor eligibility through health history assessments, performing health screenings (blood pressure, pulse, temperature, finger stick for hematocrit and protein levels), educating donors about plasma products and center policies, maintaining accurate electronic records, and ensuring safety and cleanliness standards. Required qualifications include a high school diploma or equivalent, and at least three months of experience in clerical, customer service, or healthcare-related roles; basic math skills are necessary. Preferred skills may include bilingual abilities and cross-training in other operational areas. The role involves compliance with SOPs, HSE, OSHA policies, and confidentiality of sensitive information. The position supports hyperimmune programs if applicable and may involve occasional contact with donors regarding plasma product use. Work environment is center-based; specific travel requirements are not stated.