Medical Screener - Reception Technician (Customer Service)

Role: Donor Services Representative at a plasma collection center, responsible for donor registration, screening, and education related to plasma donation and therapeutic products. Responsibilities: conduct health assessments, verify donor suitability, assist with screening procedures, provide donor education, record data accurately, and ensure safety and compliance with SOPs, HSE, and OSHA policies. May handle donor transfer, answer inquiries, and support hyper immune program activities. Qualifications: high school diploma or equivalent, minimum 3 months customer service or clerical experience, preferably in healthcare; basic math skills. HighValue: involvement in plasma donation process, potential support for hyper immune programs; operational in a clinical or health-related environment; emphasis on safety, confidentiality, and regulatory compliance. WorkSetup: not specified; may require bilingual skills or cross-training.