Medical Screener - Reception Technician (Customer Service) (Bilingual, Spanish & English)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, health screening, and education related to plasma donation and therapeutic products. Objectives include ensuring donor suitability, maintaining accurate records, and providing excellent customer service. Responsibilities encompass verifying donor health via SOP-compliant procedures, answering donor inquiries, managing donor flow, and ensuring safety and confidentiality standards. Qualifications: High school diploma or equivalent; at least 3 months experience in clerical or customer service, preferably in healthcare; basic math skills. Preferred skills include bilingual abilities and cross-training in other center functions. High-value specifics: role supports plasma pheresis collection, may involve education on therapeutic plasma products, adherence to HSE and OSHA policies, and familiarity with electronic donor management systems. Work setup details not specified; no travel requirements indicated.