Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, health screening, and education about plasma products. Objectives include verifying donor suitability, ensuring compliance with SOPs, and maintaining donor safety during pheresis procedures. Core responsibilities encompass conducting health assessments (blood pressure, pulse, hematocrit), managing donor data entry, answering questions, and monitoring donor reactions. The position may involve registration, transfer of donors, answering phone inquiries, and supporting hyperimmune program activities. Qualifications: High school diploma or equivalent, with at least three months of experience in clerical, customer service, or healthcare-related roles; basic math skills required. Preferred skills include bilingual abilities if needed by the organization. High-value specifics: role centers on plasma donation, with potential involvement in hyperimmune programs; compliance with HSE and OSHA policies emphasized. The work environment requires maintaining safety, confidentiality, and cleanliness. Work setup details and travel expectations are not specified.