Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

Role: Donor services associate at a plasma collection center, responsible for screening donors, verifying donor suitability, and ensuring compliance with SOPs. Responsibilities include conducting health assessments, performing health screening procedures such as blood pressure and finger sticks, educating donors about plasma products, registering donors, maintaining accurate electronic records, and monitoring donor well-being during and after donation. The role may involve answering calls, supporting hyper immune programs, and cross-training in other center functions. Requirements: High school diploma or equivalent; minimum 3 months experience in clerical, customer service, or healthcare-related roles; basic math skills; ability to follow instructions and maintain confidentiality. High-Value: focus on plasma donation, health screening, bloodborne pathogen precautions, and compliance with OSHA/HSE policies. Work setup: fast-paced environment with physical demands including standing, walking, lifting up to 25 pounds, and working extended hours; PPE required; potential for overtime and extended shifts. Bilingual skills may be preferred.