Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

Role: Donor Center Associate responsible for donor registration, screening, and post-donation monitoring in plasma collection. Objectives: ensure donor safety and compliance with SOPs, promote donor education, and maintain operational efficiency. Responsibilities include verifying donor eligibility through health history and screenings, explaining donation procedures, documenting data accurately in electronic systems, and maintaining a safe, clean environment. The role involves answering donor questions, alerting staff to reactions, and supporting hyperimmune program policies if applicable. Qualifications: high school diploma or equivalent; at least three months of clerical or customer service experience, preferably in healthcare; basic math skills. Preferred skills include bilingual capabilities and the ability to perform health screening procedures. High-value specifics: focus on plasma pheresis with potential involvement in hyperimmune programs, emphasizing safety, regulatory compliance (OSHA/HSE), and confidentiality. The role may require cross-training and general support duties, with no specified travel or remote work expectations.