Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, screening, and education regarding plasma donation and therapeutic products. Objectives include ensuring donor suitability, maintaining safety and compliance, and supporting efficient center operations. Core responsibilities involve verifying donor identity, conducting health assessments (blood pressure, pulse, temperature, finger stick), educating donors on donation procedures, and recording data accurately in electronic systems. The role also requires monitoring donor well-being during and after donation, maintaining a clean environment, and adhering to HSE and OSHA policies. Qualifications: High school diploma or equivalent; minimum three months' experience in customer service or health-related environments; ability to perform basic math. Preferred skills include bilingual abilities and cross-training to support various center functions. The position involves interaction with donors and staff, emphasizing confidentiality, safety, and compliance. Location and travel details are not specified.