Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

Role: Donor Center Associate responsible for donor registration, screening, and data recording at a plasma collection facility. Objectives include ensuring donor suitability, conducting health assessments, and educating donors on plasma products. Responsibilities encompass verifying health history, performing health screenings (blood pressure, pulse, temperature, finger stick for hematocrit and protein levels), and maintaining accurate electronic records. The role also involves donor education on plasma donation processes, responding to donor inquiries, monitoring donor reactions, and ensuring a safe, compliant environment. Qualifications: High school diploma or equivalent; minimum of three months experience in customer service or medical-related roles; basic math skills. Preferred skills include bilingual abilities and cross-training in other center functions. High-value biopharma specifics: Focus on plasma donation, with potential involvement in hyperimmune programs. The position emphasizes safety policies (HSE, OSHA), confidentiality, and operational efficiency. Stakeholder interaction primarily involves donors and center staff. Work setup details and travel expectations are not specified.