Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, health screening, and education. Main objectives include verifying donor eligibility, conducting health assessments (blood pressure, pulse, hematocrit, protein levels), and ensuring compliance with SOPs. Responsibilities encompass assisting donors through screening, documenting data accurately in electronic systems, maintaining a safe and clean environment, and providing donor education on plasma products if trained. May involve registering and transferring donors, answering inquiries, and supporting hyper immune program activities. Qualifications: high school diploma or equivalent; minimum three months in clerical or customer service, ideally in healthcare; basic math skills. Preferred: bilingual skills, cross-training, and adaptability to meet operational needs. High-value specifics: role supports plasma donation processes, with focus on compliance, donor safety, and data accuracy within a health provider or biotech environment. Work setup: not specified; potential for cross-training and varied responsibilities.