Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

Role: Plasma donor center staff responsible for donor registration, health screening, and education. Objectives include verifying donor suitability, conducting screening procedures, and ensuring compliance with SOPs. Responsibilities: greet donors, perform health assessments (blood pressure, pulse, weight, finger stick), educate donors on plasma products and procedures, maintain accurate electronic records, monitor for donor reactions, and ensure a safe, efficient environment. May handle caller inquiries, assist with donor registration transfers, and support hyperimmune program policies. Qualifications: high school diploma or equivalent; minimum three months experience in customer service or medical environment; basic math skills. Preferred: bilingual skills; ability to be cross-trained. High-Value Details: role involves interaction with plasma donors, adherence to health, safety, and environmental policies, and confidentiality requirements; may involve exposure to bloodborne pathogens and regulatory compliance in a clinical setting. Work setup: not specified, likely on-site; no travel indicated.