Medical Screener - Reception Technician (Customer Service) (Bilingual- English/Spanish)

Role: Plasma center technician responsible for donor registration, health screening, and process oversight. Objectives include verifying donor eligibility, conducting health assessments (blood pressure, pulse, temperature, finger stick sampling), and maintaining donor data accuracy. Responsibilities encompass educating donors on plasma donation, ensuring compliance with SOPs, managing donor flow, and maintaining a safe, clean environment. May assist with registration and transfer of donors, answer phone inquiries, and monitor donor reactions. Qualifications: High school diploma or equivalent; at least 3 months of customer service or clerical experience, preferably in a medical setting; basic math skills. Preferred skills include bilingual abilities and cross-training in other roles. High-value details: role involves health screening procedures, blood safety protocols, and compliance with OSHA and HSE policies; may support hyper immune programs; work environment is fast-paced with exposure to blood-borne pathogens, requiring PPE use; overtime and extended hours may be needed. Work setup is on-site with physical demands such as standing, walking, lifting up to 25 pounds, and manual dexterity requirements.