Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, screening, and education to ensure suitability for plasma pheresis. Responsibilities include verifying donor health history, performing health screenings (blood pressure, pulse, weight, temperature), conducting finger sticks for hematocrit and protein levels, and maintaining accurate electronic records. The role involves donor education on plasma-derived therapeutic products, answering queries, and ensuring donor safety during and post-procedure. Additional duties encompass maintaining a clean environment, ensuring supplies are stocked, adhering to safety protocols, and confidentiality of sensitive information. Cross-training and bilingual skills may be required based on operational needs. Qualifications: High school diploma or equivalent; at least 3 months of experience in clerical, customer service, or healthcare settings; basic math skills. High-value specifics include a focus on plasma donation, compliance with health and safety standards (OSHA, HSE), and experience in a medical or health-related environment preferred.