Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

Role: Donor Services Associate at a plasma collection center, responsible for verifying donor eligibility, conducting health screenings, and assisting with the donation process. Responsibilities include completing health history assessments, performing vital sign checks, sample collection, and educating donors on plasma products, policies, and nutrition. The role involves data entry, ensuring safety and compliance, maintaining a clean environment, and providing excellent customer service. May assist with registration, transfer donors, and answer phone inquiries. Cross-training and bilingual skills may be required. Requirements: High school diploma or equivalent; at least 3 months of customer service or clerical experience, preferably in healthcare; basic math skills; ability to follow SOPs, work in a fast-paced environment, and handle physical tasks including lifting up to 25 pounds. High-value specifics: work in a blood/plasma donation setting, exposure to blood-borne pathogens, adherence to OSHA/HSE policies, potential involvement with hyper immune programs, and work extended hours including overtime. Work setup: primarily on-site in a dynamic environment; physical demands and safety protocols apply.